Red Alert

Posts Tagged ‘outsourcing’

John Key clambers onto the bandwagon

Posted by Clare Curran on July 29th, 2010

Um I don’t remember John Key making these comments when Telstra Clear decided to send 48 jobs  from Kapiti to a Philippine Call Centre! And now another 70 jobs from the Auckland call centre are under threat.

Or when there was talk about Telecom outsourcing and offshoring several thousand jobs (NB Telecom has  since advised me those plans are “on hold” for now). Steven Joyce is on record as sayign the government has no responsibility for decisions made by a private company on outsourcing.

What’s changed? John Key is reading the political wind. Well I’m glad he’s sticking up for Kiwi jobs. Maybe he could announce support for the Kiwi Jobs Bill which aims to put in place a procurement policy to maximise opportunities for local businesses when tendering for large government projects.

Read what he had to say:

Prime Minister John Key says companies choosing to send their call centres to other parts of the world “are making the wrong choice”.

He wants other New Zealand companies to take note of Canon’s new call centre on the Shore.

Mr Key told the North Shore Times it is a positive move to open call centres in New Zealand because it creates employment for people of different age groups and ethnicities.


Let us get clear policy on school PPPs

Posted by Trevor Mallard on July 23rd, 2010

A reminder of a previous post on school  PPPs :-

But lets make it clear. Labour will develop a clear policy position on this. It will involve unwinding the contracts – using legislation if necessary. As with ACC in the past and if there is another privatisation.

And my view is that policy will involve compensation for the value of the bricks and mortar but not for the overheads and tender costs.

So be warned – don’t spend up on getting these deals together.


Is this what we call ambitious for NZ?

Posted by Darien Fenton on July 13th, 2010

Judith Collins is boasting about the economic benefits of a new private prison at Wiri, South Auckland.  She says the prison will generate $1.2 billion in economic activity over 30 years (yes, that’s 30 years). Something for the people of South Auckland to really look forward to.

I’m not proud that NZ already locks up more people (other than the USA) in any country in the OECD. But it looks like we’re going to need more prisons because of the NActs lock-em-up and throw-away-the-key policies that they’ve been steadily introducing since they became government.

In fact, if we look at parliamentary time spent since the NActs became government, I would guess that more than 50% has been spent on “being tough on crime”, while meantime, programmes for families  - programmes that will ensure our children and families are supported and valued are being cut.

I think we’ve lost the plot if we think economic opportunities lie in locking more people up. This is not going to improve the quality of life for all New Zealanders, let alone lower inequalities.

But I do know who will be doing well out of this.  Private foreign owners of prisons.

John Key said he was ambitious for New Zealand.

Ambitious to become the prison centre of the world?


More turmoil at Telecom

Posted by Clare Curran on May 6th, 2010

Three things happening.

1. More information about job cuts. The Independent’s Jenny Keown (can’t link to it sorry) reports 50 senior positions to go from Telecom Retail. What happens to the projects they were managing? And the people who were working on those projects?

2. IBM is tipped to become Telecom’s major outsourcing partner. This fits with information that a major offshoring of jobs within Telecom’s shared services area is planned, though is now likely to be managed in several stages.

2. Tomorrow Telecom will release details from a report into the XT failure. I wonder how much of the report they’ll release.

Hope the Government is paying attention.


Does Steven Joyce believe in Kiwi skills and capability?

Posted by Clare Curran on May 3rd, 2010

Today a strong independent economic case has been made to spend close to $400m of taxpayers money building locomotives and rolling stock in New Zealand for Auckland’s electric rail. But it seems the government and Kiwirail senior management don’t want and don’t believe in a kiwi build.

A Berl economics report commissioned by the Dunedin City Council and the Rail and Maritime Transport Union details the benefits of having Auckland’s 13 electric locomotives and 114 “cars” built in New Zealand, creating up to 1275 new jobs.

The city council, chamber of commerce, local engineering firms, Hillside Workshops, the rail union and all of Dunedin’s MPs have been working on this issue for months quietly behind the scenes. Supported by the Hutt workshops and Hutt MP.

NZ has two railways workshops with considerable capacity and skill. Seems the Minister and the CEO of Kiwirail are impervious to this and intent on an overseas build. A draft capability report from within Kiwirail would appear to say otherwise. What is going on?

This is what Steven Joyce had to say in this morning’s ODT:

Transport Minister Steven Joyce, however, yesterday said he understood KiwiRail was not intending to enter a bid. It had never done anything similar before, and there were international companies with a lot of experience.

“It would be a bit like saying we need a fleet of high-end cars, let’s go and get our mechanics to build them, instead of buying them off Audi or BMW, or somebody who does this sort of stuff for a living.”

and in the NZ Herald:

But KiwiRail chief executive Jim Quinn, while welcoming the effort put into the exercise, said last night that the Government-owned corporation was unlikely to bid for its own contract.

“We haven’t made our final call but think it would be very unlikely,” he told the Herald. “It is hard to see any way we could be genuinely competitive – people around the world build these things for a living, and EMUs [electric railcars] are a sophisticated bit of kit.”

It’s extraordinary that Jim Quinn, not in the job for long, would dismiss out of hand his orgnisation’s own capacity. Where is his evidence? It’s my understanding that we do have the capacity to build in NZ.

The Berl report points out that while New Zealand could produce the rolling stock more cheaply than Europe or North America but “it may be possible” for Asian sources to supply at a cheaper price than elsewhere.

“However, the quality and expected life could be less and it was possible the “whole of life” cost of the rolling stock could be higher than for that made in New Zealand.

Why can’t we build these electric trains  in New Zealand Mr Joyce? Perhaps not every single bit of them. But we do have the skills and the capacity. And isn’t there a very strong case for keeping Kiwi jobs and skills Kiwi?

Doesn’t say much for the Minister’s confidence in the Kiwi workforce and Kiwi skills. Does this reflect the government’s view?


Keeping kiwi jobs kiwi

Posted by Clare Curran on April 29th, 2010

Good on Tom Pullar-Strecker for ferreting this out in today’s DomPost, where he reports that Indian technology giants Tech Mahindra and Wipro are bidding for a huge information technology outsourcing contract at Telecom in competition with IBM and Hewlett-Packard, according to a report from Mumbai. There’s no doubt Telecom are looking at a potential very big outsourcing move which could take large numbers of Kiwi jobs offshore.

I just happened to have also been sent the article I think he based his story on which says that India’s top outsourcing vendors Tech Mahindra and Wipro, apart from multinational rivals IBM and HP, are currently in discussions with Telecom for a contract potentially worth up to $1 billion and plans to cut costs and improve profits by outsourcing non-core IT work.

All in line with information I’ve been given previously, which Telecom has been denying.

Two weeks ago Telecom announced it was axing 200 managers, mainly from Telecom Technology and Telecom shared services. It is my understanding that those jobs represent a workforce of between 1000 and 2000. There are a myriad of projects and other jobs within Telecom that will be affected.

Last week we saw Telstra Clear announces it will cut up to 170 call centre jobs in Christchurch and Paraparaumu to outsource them to the Philippines. Unrelated, but part of an ongoing and worrying trend.

Acrosss the ditch yesterday we saw Telstra announce it was axing 900 operations employees responsible for installing and maintaining the telco’s infrastructure networks, saying technology has made the roles redundant. 

Telecom is contemplating massive change. I think they should come clean  becasue there’s so many jobs at stake. I also think the government should pay attention. This is our telecommunications infrastructure.


Talk to Telecom Steven… keep our jobs kiwi

Posted by Clare Curran on February 3rd, 2010

I wonder what this government thinks its job is? I know what I think is one of its jobs and I reckon that most New Zealanders would agree. Making sure, as much as possible, that as many Kiwis as possible have jobs. Good jobs hopefully, but jobs nonetheless.

Following today’s news that Telecom is looking at outsourcing possibly up to 1500 highly skilled jobs offshore, take a look at this poll on www.stuff.co.nz (screenshot below from 5:00pm 03/02/09)

stuff_poll

In the light of this, will the government get off its backside and do what a government is supposed to do? Look after kiwis.